ONLINE PURCHASES
In inspira.gr you can find a special collection of products that are inspired by the Aegean civilizations. We update our shop regularly, so come back often!
For each product you will find a detailed description, composition and useful information for washing and care of the garment. To help you choose the right size, we have created a Size Guide
At the time of shipment we will send you an email with the tracking number and the link to the courier’s website, where you can see the delivery information.
It is possible to modify or cancel orders placed online, until 12.00am on the next day. You cannot cancel an order after its shipment.
After the delivery of the order you can request the return of the products you wish to return and you will receive a full refund of the price of the products.
First add all the products you like to your cart, from the catalog or from your Wishlist.
While shopping you can always see the contents of your cart, alongside the total value of your purchase. You can change the quantity, size and color of the items you intend to purchase at any time.
Before completing the purchase, we will ask you for the delivery address and the payment method you prefer to use. By clicking on Ā«PLACE ORDERĀ» you will confirm your order and we will immediately send you an email with a summary of your purchase. Registered users will also be able to find order details in their account.
You do not need to be registered to shop on inspira.gr: you can complete your purchase by simply entering your name, email (to receive notifications about your order) and a shipping address.
However, if you choose to register, you will be able to take advantage of some benefits. Registered users can store their addresses within the account and check the status of their order directly in the reserved area. Register now.
RETURNS AND REFUNDS
You have 14 days to request a return of the items you’ve purchased. You will find all information on the page return policy.
All returned items will be refunded through the payment method you chose for your order. The refund will correspond to the final price you paid for the item.
We are committed to ensuring your refund is processed as quickly as possible. Once the products arrive at our warehouse, we will take up to a maximum of 14 working days to check that all return conditions have been met. Accepted returns will be refunded shortly after. We will keep you updated throughout this process by email.
Please consider the time necessary for the credit to show on your account may vary according to banking procedures and to the payment method you chose.
We cannot refund any extra duties or import taxes you local Customs office may have requested at delivery. Please consider these fees are not requested nor collected by inspira.gr
We suggest you contact your local authorities or the carrier for further information before you ship your return.
PHYSICAL STORES
Finding the store selling inspira products that is closest to you is easy: go to our SELLING POINTS andĀ search.
PAYMENT INFORMATION
Check all the payment methods available on the page Payments Methods.
Yes, all prices already include VAT.
‘Discount Codes’ are vouchers sent to you when you subscribe or for special promotions in our newsletters. All the conditions for using the discount codes will be explained together with the code itself. To take advantage of the discount code on inspira.gr, enter it in the appropriate field of your cart before completing your purchase. The discount will be calculated and displayed immediately.
SHIPPING INFORMATION
See in the list of Countries we ship to.
You can choose between different shipping methods at checkout, according to the delivery Country: see all the available options on the Shipping page.
If you choose payment through Wire Transfer, please consider that shipping times start from the day on which the payment is received by our bank (this can be up to 3 days after you send the wire transfer).
If no-one is available to receive the order, the courier will leave a note with a contact number.
If you are not registered you can see the status of your order by clicking on the link Track Order, just placing the order number and your email.
MY ACCOUNT
By creating an account, you gain access to:
– quicker checkout
– saving your shipping addresses and personal details for future purchases
– exclusive promotions, news and latest arrivals (if you choose to subscribe to our Newsletter during sign up)
Click on “My Account” at the top right of the web site and complete the form. You will have immediate access to all the advantages of your new account.
Click on ‘Forgotten your password?’ and enter the email address you registered with. We will send you a link for choosing a new password.